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Maryland Access Point
417 East Fayette Street, Baltimore, MD 21202
Provides assistance to find long-term support options and determine eligibility for public programs.
Case Management
More information:
- Helps with level of care determinations
- Refers to programs related to health education, nutrition, transportation, and income support
- Screens for Medicaid nursing facility and home and community-based service waiver programs
- Offers case management for older adults and consultations and seminars for caregivers- Assists with applications for the Homeowners' and Renters' Tax Credit program
- Screens for Medicaid nursing facility and home and community-based service waiver programs
- Helps with level of care determinations
Social Services to Adults
2029 Pulaski Highway, Havre De Grace, MD 21078
Offers support services to help adults experiencing problems in adjustment or functioning due to a physical, mental, or developmental disability.
Case Management
Family Support Services
13321 New Hampshire Avenue, Unit B, Silver Spring, MD 20904
Provides a Family Support Partner who connects families with resources, offers emotional support, and attends meetings at school, hospitals, court, and social service agencies.
Family Support Services
Information and Referral
2503 High Point Road, Aberdeen Proving Ground, MD 21005
Maintains a directory of resources for both military and civilian communities.
Information and Referral
Hate Crime Services
200 Saint Paul Place, Baltimore, MD 21202
Operates a hotline to help victims of hate crimes find resources and file a report if needed.
Helplines and Information
More information:
- All hate crimes should first be reported to 911 to preserve evidence for prosecution
- Any crime motivated by race, color, national origin, gender, gender identity, religion, sexual orientation, disability, or homeless status
Senior Housing Information and Referral
530 Fifth Avenue, New York, NY 10036
Provides information and referral services related to care options for older adults.
Helplines and Information
More information:
- Includes information for nursing homes, assisted living, Alzheimer's care, retirement communities, and home care
Transportation Services
4310 Gallatin Street, Hyattsville, MD 20781
Helps older adults and individuals with disabilities find local resources and get around town.
Transportation and Information and Referral Services
Library Services
8800 Garland Avenue, Silver Spring, MD 20901
Provides library services.
Library Services
More information:
- Loans books, printed materials, ebooks, audio-visual materials, talking books, and more
- Offers computer training, access to computers and Internet, and WiFi
- Provides free meeting rooms.
- Provides virtual information and referral for various services
- Provides age-specific programming and services
Crisis Hotline
5124 Greenwich Avenue, Baltimore, MD 21229
Operates a 24-hour hotline for individuals with mental health or substance use concerns.
Crisis Intervention Hotlines/Helplines
More information:
- Trained counselors evaluate each caller's situation and make referrals to appropriate resources, which may include detox placement and health insurance registration
Parenting Education
14201 School Lane, Upper Marlboro, MD 20772
Operates a support center to help individuals access and navigate technology platforms.
Helplines and Information
More information:
- Assists with issues related to power, display, updates, audio, camera, logging in, and connectivity
- Appointments may be made online at least 90 minutes in advance
Information and Referral
330 C Street Southwest, Washington, DC 20201
Advocates and provides information and resources for older individuals, individuals with disabilities, families, and caregivers.
Helplines and Information, Aging and Disability Services
Disability Rights and Enforcement
950 Pennsylvania Avenue Northwest, Washington, DC 20530
Enforces and regulates laws and investigates complaints concerning discrimination against individuals with disabilities.
Government Offices and Services, Legal Services
More information:
- Provides information about the American with Disabilities Act (ADA) and answers questions about disability rights
Resource Information
PO Box 565, Sparks Glencoe, MD 21152
Provides information about hospice and palliative care.
Helplines and Information
Veteran Caregiver Support Line
400 Fort Hill Avenue, Canandaigua, NY 14424
Offers information and referrals to resources for caregiver support.
Caregiver Support Services
More information:
- Processes referrals to caregiver support coordinators at VA Medical Centers
- All responders are licensed social workers and social work associates
Dental Referrals
4920 Niagara Road, Suite 306, College Park, MD 20740
Provides referrals to dentists who are members of the American Dental Association.
Helplines and Information
More information:
- Cannot direct callers specifically to free or low-cost dentists
- Accepts and investigates complaints about area dentists
Find A Safe Haven
9702 Gayton Road, Suite 209, Richmond, VA 23238
Offers a Safe Haven locator and search by state.
Helplines and Information
More information:
- Offers education on the Safe Haven laws in each state, including requirements and Safe Haven locations
211 Maryland at United Way of Central Maryland
7115 Columbia Gateway Drive, Columbia, MD 21046
Offers information and referral for health and human services statewide.
Helplines and Information
More information:
- Assists with EITC screening and tax appointment scheduling
- Answers calls for Maryland Access Point in Baltimore City
- Connects eligible tenants with free legal help to fight evictions or subsidy termination cases through the Access to Counsel in Evictions Intake Line
- Shares at least two alerts a month on various topics as part of the 211 Outbound Text Messaging Pilot program
Harm Reduction Center
801 North Salisbury Boulevard, Salisbury, MD 21801
Provides resources and education to help reduce the harm caused by substance use.
Addiction and Recovery
More information:
- Includes education on overdose, wound care, and safe sex
- Offers Rapid Analysis of Drugs (RAD) checking
- Distributes Narcan, safer injecting equipment, wound care supplies, and condoms
- Offers HIV testing, Hepatitis C testing and treatment, peer support, and referrals
Information and Referral
251 18th Street South, Suite 500, Arlington, VA 22202
Provides information and referrals for older adults, caregivers, and professionals.
Helplines and Information, Aging and Disability Services
More information:
- Offers resources and information on caregiver support, chronic diseases, falls prevention, health and wellness, nutrition and exercise, aging in place, benefits assistance, Medicare, personal finance, and employment and retirement
Emergency Financial Assistance
10630 Little Patuxent Parkway, Suite 400, Columbia, MD 21044
Provides financial assistance for urgent expenses like food, rent, and medical bills.
Emergency Financial Assistance
More information:
- Offers case management, bereavement support, and help locating community resources
- Raises money for Jewish organizations and individuals in need of assistance
Information and Referral
485 Madison Avenue, New York, NY 10022
Offers information and resources related to cancer diagnosis and treatment.
Helplines and Information
More information:
- Includes home and childcare, transportation, pain management, and financial assistance
Information and Referral
1301 York Road, Suite 505, Lutherville Timonium, MD 21093
Offers information on mental health resources in the community.
Helplines and Information
Care Coordination
217 East Redwood Street, Baltimore, MD 21202
Offers outreach and short-term care coordination
Case Management
More information:
- Includes in-home health, education on health benefits, ombudsman services, and referrals
- Provides portable cribs and information on safe sleep practices
- Advocacy and outreach services available to individuals being released from incarceration
Information and Referral
9200 Basil Court, Suite 102, Upper Marlboro, MD 20774
Provides information about county services.
Information and Helplines
More information:
- Provides a 311 mobile unit for community events
Information & Referral
1 Harry S Truman Parkway, Annapolis, MD 21401
Offers information on mental health programs in Anne Arundel County that serve individuals with Medicaid and those with no health insurance.
Information and Referral
More information:
- Anne Arundel Crisis Response may be contacted for emergency mental health needs