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Health Education and Advocacy Unit
200 Saint Paul Place, Baltimore, MD 21202
Offers services for individuals with health insurance billing, coverage, or enrollment disputes.
Advocacy
More information:
- Works with HMOs and health insurance companies
- Helps with denied enrollment in Qualified Health Plan, Advanced Premium Tax Credits, or Cost Sharing Reductions by Maryland Health Connection
Consumer Services
10903 New Hampshire Avenue, WO-22/1115, Silver Spring, MD 20993
Provides information and handles complaints on a range of consumer issues.
Consumer Services
More information:
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety
Consumer Protection
9830 Patuxent Woods Drive, Columbia, MD 21046
Offers assistance to individuals who have been treated unfairly by a business.
Consumer Services
More information:
- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice
Rights and Protections
36 South Charles Street, 12th Floor, Baltimore, MD 21201
Assists individuals in safeguarding against and prevention of elder abuse and exploitation.
Aging and Disability Services, Consumer Services
More information:
- Focuses on scams and fraud, physical and emotional abuse, neglect, abandonment, sexual abuse, and financial abuse
Consumer Protection
200 Saint Paul Place, Suite 2700, Baltimore, MD 21202
Enforces state laws and codes governing the insurance industry.
Consumer Services
More information:
- Investigates consumer complaints and fraudulent insurance claims and practices
- Regulates financial condition and benefit provisions of HMO's to protect consumers
- Accepts consumer complaints online and by email
Consumer Protection
4250 North Fairfax Drive, Suite 600, Arlington, VA 22203
Operates a website that provides details on area businesses, including customer reviews, filing a complaint, and reporting and tracking scams and fraud.
Consumer Services
More information:
- Provides a search tool to find local Better Business Bureaus
Identity Theft
200 Saint Paul Place, Baltimore, MD 21202
Helps individuals resolve problems caused by identity theft.
Consumer Services
More information:
- Provides educational resources on identity theft and privacy concerns
- Covers fraud affidavit, a guide for recovering from identity theft, and how to file a complaint
Consumer Protection Services
100 Maryland Avenue, Rockville, MD 20850
Ensures that businesses follow consumer protection laws.
Consumer Services
More information:
- Advocates for consumers and pursues legal action against businesses that violate the law
- Shares business complaint records
- Helps people and businesses resolve disputes through mediation
- Licenses and registers certain types of businesses
- Offers educational program
Consumer Protection and Safety
4330 East West Highway, Bethesda, MD 20814
Sets and enforces consumer product safety standards, recalls, and bans.
Consumer Services
More information:
- Accepts reports on hazardous products and injuries
- Does not handle complaints about automobiles, food, drugs, warranties, or repairs
Consumer Protection
200 Saint Paul Place, Baltimore, MD 21202
Provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers.
Consumer Services
More information:
- Raises awareness about fake emails, texts, and social media posts selling fake health products
- Provides legitimate information and accepts scam reports