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Law Enforcement
901 Walker Avenue, Catonsville, MD 21228
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Racing Commission
100 South Charles Street, Baltimore, MD 21201
Regulates and oversees the harness and thoroughbred horse racing industry, including off track betting locations.
Records, Licenses, and Permits
Attorney Complaints
200 Harry S. Truman Parkway, Suite 300, Annapolis, MD 21401
Investigates and helps protect the public from attorneys whose conduct violates the Maryland Attorneys' Rules of Professional Conduct and those engaged in the unauthorized practice of law.
Consumer Services
More information:
- Complaints are reviewed to determine if the Rules of Professional Conduct were violated
- Does not provide legal advice or help with fee recovery
Division of Food Control
1001 East Fayette Street, Baltimore, MD 21202
Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities.
Public Health and Safety
More information:
- Accepts and investigates complaints
HealthChoice Helpline
201 West Preston Street, Baltimore, MD 21201
Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.
Medicaid Information/Counseling
More information:
- Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program
- The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers
Office of Child Care
409 Washington Avenue, Suite LL8, Towson, MD 21204
Provides information on becoming licensed as a daycare provider, either at a center or a private home.
Records, Licenses, and Permits
More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
Office of Child Care
49 Old Solomons Island Road, Suite 206, Annapolis, MD 21401
Provides information on becoming licensed as a daycare provider, either at a center or a private home.
Records, Licenses, and Permits
More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
City Council
100 North Holliday Street, Baltimore, MD 21202
Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds.
Government Offices and Services
More information:
- The City Council is made up of 15 members, including the Mayor
- Members are elected from 14 districts and the President is elected by all voters of the City
- Meetings are open to the public
Bureau of Ecology and Institutional Services
1001 East Fayette Street, Baltimore, MD 21202
Provides licenses and permits for various facilities and responds to related complaints.
Public Health and Safety
More information:
- Includes public and commercial swimming pools, water wells, waste disposal landfills, solid waste haulers, and tattoo parlors
- Addresses complaints related to facility operations, air and noise pollution, and mosquito concerns
Law Enforcement
216 North Marlyn Avenue, Essex, MD 21221
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Dental Referral Services
8901 Herrmann Drive, Suite A, Columbia, MD 21045
Helps patients find local dentists and investigates complaints about dentists in Maryland.
Medical Care
Utility Regulation
6 Saint Paul Street, Baltimore, MD 21202
Responds to related consumer complaints about rates and services for public utilities, gas and electric suppliers, and transportation companies.
Government Offices and Services
Office of Child Care
41670 Courthouse Drive, Leonardtown, MD 20650
Provides information on becoming licensed as a daycare provider, either at a center or a private home.
Records, Licenses, and Permits
More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
Police Services and Complaints
11226 Scaggsville Road, Laurel, MD 20723
Enforces laws, identifies and protects against crime, and apprehends criminals.
Law Enforcement Agencies
More information:
- Receives complaints against police officers via written statement, website, and Internal Affairs Division
Consumer Services
10903 New Hampshire Avenue, WO-22/1115, Silver Spring, MD 20993
Provides information and handles complaints on a range of consumer issues.
Consumer Services
More information:
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety
Complaints
1 Harry S Truman Parkway, Annapolis, MD 21401
Accepts complaints and grievances regarding mental healthcare experiences in Anne Arundel County.
Mental Health Complaints/Grievances
Office of Home Energy Programs
311 West Saratoga Street, Baltimore, MD 21201
Provides eligible individuals and families with grants that go towards heating and utility expenses.
Utility Assistance
More information:
- Applicants may be homeowners, renters, roomers, or boarders
- Available all year for electricity and during the winter months for heat
- Limited funds available for furnace repair, replacement, and other weatherization procedures
- Assistance limited to once every 5 years
Law Enforcement
8220 Perry Hall Boulevard, Nottingham, MD 21236
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Discrimination Advocacy
7 East Redwood Street, Floor 9, Baltimore, MD 21201
Aims to eliminate inequity, discrimination, and inequality in the community.
Advocacy
More information:
- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues
Licensure & Regulatory Services
255 Rockville Pike, 1st Floor, Suite 100, Rockville, MD 20850
Licenses and inspects public and private facilities in Montgomery County.
Facility Licensing and Inspection
More information:
- Licenses various programs, services, and facilities
- Inspects food service, healthcare, nursing home, pool, recreational, and tanning salon facilities
- Accepts facility complaints and reports of foodborne illness
Consumer Protection
9830 Patuxent Woods Drive, Columbia, MD 21046
Offers assistance to individuals who have been treated unfairly by a business.
Consumer Services
More information:
- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice
Law Enforcement
199 Taylor Avenue, Annapolis, MD 21401
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Accepts complaints against a police officer at any location, by mail, or email
- Coordinates gang, alcohol, and drug prevention programs
- Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
- Reentry programs include job training, housing, transportation, and referrals to reentry supports
- Child fingerprinting services available
Law Enforcement
700 East Joppa Road, Towson, MD 21286
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Maryland Board of Pharmacy
4201 Patterson Avenue, Baltimore, MD 21215
Works to protect consumers and ensure that pharmaceutical services meet standards.
Regulatory Boards/Commissions
More information:
- Authorizes licensure for pharmacists and pharmacy technicians
- Accepts and resolves complaints
Office of Child Care
3300 North Ridge Road, Suite 190, Ellicott City, MD 21043
Provides information on becoming licensed as a daycare provider, either at a center or a private home.
Records, Licenses, and Permits
More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers