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Water Bill Assistance

3939 Reisterstown Road, Baltimore, MD 21215

Provides water bill assistance options for Baltimore City residents in need.

Utility Assistance

More information:

  • Offers water service payment plans for customers with past due balances of $250 to $5,000 
  • Water4All program offers a discount on annual water and sewer bills; must be renewed yearly

Water Bill Assistance

3411 Bank Street, Suite 1100, Baltimore, MD 21224

Provides water bill assistance options for Baltimore City residents in need.

Utility Assistance

More information:

  • Offers water service payment plans for customers with past due balances of $250 to $5,000 
  • Water4All program offers a discount on annual water and sewer bills; must be renewed yearly

Utility Payment Assistance

2 Center Road, Suite 110, Baltimore, MD 21201

Provides financial assistance to help cover utility bill expenses and avoid shut offs.

Utility Payment Assistance

More information:

  • Offers energy efficiency initiatives and third-party turn-off notification

Utility Advocacy And Negotiation

6 Saint Paul Street, Suite 2102, Baltimore, MD 21202

Provides negotiation and advocacy services for customers facing complex utility issues.

Utility Assistance

More information:
- Does not provide direct financial assistance
- May be able to help customers with medical issues find financial assistance for utility bills

Customer Care Call Center

2 Center Road, Suite 110, Baltimore, MD 21201

Provides grants for utility bill related expenses via the Maryland RELIEF Act.

Utility Assistance

More information:

  • BGE offers customer service to answer questions about billing, collections, and emergencies 
  • Customers with special needs may be eligible for deferred payment plans

Water Bill Assistance

5225 York Road, Baltimore, MD 21212

Provides water bill assistance options for Baltimore City residents in need.

Utility Assistance

More information:

  • Offers water service payment plans for customers with past due balances of $250 to $5,000 
  • Water4All program offers a discount on annual water and sewer bills; must be renewed yearly

Utility Assistance

57 West Timonium Road, Lutherville Timonium, MD 21093

Provides BG&E utility bill and bulk fuel assistance to residents in need.

Utility Bill Assistance

More information:

  • Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st 
  • Utility bill assistance limited to every 12 months

Water Bill Assistance

1731 East Chase Street, Baltimore, MD 21213

Provides water bill assistance options for Baltimore City residents in need.

Utility Assistance

More information:

  • Offers water service payment plans for customers with past due balances of $250 to $5,000 
  • Water4All program offers a discount on annual water and sewer bills; must be renewed yearly

Water Bill Assistance

606 Cherry Hill Road, Brooklyn, MD 21225

Provides water bill assistance options for Baltimore City residents in need.

Utility Assistance

More information:

  • Offers water service payment plans for customers with past due balances of $250 to $5,000 
  • Water4All program offers a discount on annual water and sewer bills; must be renewed yearly

Utility Bill Payment Plan

PO Box 371431, Pittsburgh, PA 15250

Offers a payment plan to help households avoid high monthly electricity bills during peak seasons.

Financial Assistance

Community Services

400 Cathedral Street, Baltimore, MD 21201

Provides various community services, including legal aid, wellness assessments, housing navigators, and assistance from BGE.

Legal Services, Helplines and Information